Stubbs and Stallion
Grace O’Malley-Kumar Foundation long sleeve T-shirt
Navy T-Shirt, sold in aid of the Grace O’Malley-Kumar Foundation.
· Foundation logo embroidered on left chest.
· “Scan to donate” QR code printed on back.
· 100% cotton.
· Unisex sizing.
· All profits to the Foundation.
Stubbs & Stallion- Shipping and Delivery
Thank you for choosing Stubbs & Stallion! We are delighted to offer you a seamless shopping
experience with efficient shipping and delivery options. Below, you'll find all the
necessary information about our shipping process, estimated delivery times, and
tracking your order.
Shipping Policy: At stubbs & stallion, we utilize a reliable shipping service to ensure your
orders reach you in a timely and secure manner. All orders are processed within 1-2
business days after payment confirmation.
Delivery Timeframe: We take pride in providing fast and efficient delivery services. Our
estimated delivery timeframe for your orders is between 4 to 10 business days. Please
note that this timeframe is calculated from the date your order is processed and may
vary depending on your location and external factors such as customs clearance, public
holidays, or unforeseen circumstances.
Order Tracking: To keep you informed about the status of your order, we provide order
tracking facilities. Once your order is dispatched from our warehouse, you will receive a
confirmation email containing a tracking number and a link to our tracking page. Please
use this information to stay updated on your package's whereabouts during transit.
Shipping Rates: We offer competitive and transparent shipping rates to ensure you get
the best value for your money. The shipping cost will be calculated based on your
delivery address and the weight of the items in your cart. You can view the exact
shipping cost during the checkout process before making the payment.
International Shipping: At stubbs & stallion, we proudly offer international shipping to cater
to our customers worldwide. Please be aware that international deliveries may take
longer than domestic ones due to customs procedures and varying shipping regulations.
Estimated delivery times for international orders will be provided during the checkout
process.
Order Confirmation: Once your order is successfully placed and payment is confirmed,
you will receive an order confirmation email containing all the necessary details. Please
review this email carefully and contact our customer support team immediately if you
notice any discrepancies.
Address Accuracy: To ensure smooth delivery, please double-check and provide
accurate shipping information during the checkout process. Inaccurate or incomplete
addresses may lead to delays or failed deliveries, for which we cannot be held
responsible.
Customer Support: Should you have any questions, concerns, or require assistance
with your order, our friendly customer support team is here to help. Feel free to reach
out to us via the "Contact Us" page, and we'll get back to you as soon as possible.
At stubbs & stallion, we strive to exceed your expectations with top-quality products and
excellent customer service. We appreciate your trust in us and will do everything
possible to ensure a smooth and timely delivery of your orders.
Happy shopping!
Stubbs & Stallion Team
Stubbs & stallion- Refunds & Returns Policy
At Stubbs & stallion, your satisfaction is our top priority. We strive to provide you with
high-quality products and an exceptional shopping experience. Below, you will find our
Refunds & Returns Policy, which outlines the guidelines for returning products to us.
1. Returns Eligibility: We accept returns for products that are unused, unopened, and
in their original packaging. However, due to sanitary reasons, we cannot accept returns
if the package has been opened or the product has been used. Please make sure to
thoroughly inspect your order upon arrival before opening any sealed packaging.
2. Damaged or Defective Items: In the unlikely event that you receive a damaged or
defective item, please contact our customer support team within 7 days of receiving the
product. We may request photographic evidence of the damage or defect to facilitate
the return process. Once approved, we will provide instructions on how to return the
damaged or defective item, and we will gladly replace it for you.
3. Incorrect Orders: If you receive an incorrect item in your order, please notify us
within 7 days of receiving the package. We will work with you to arrange a return and
issue a replacement or a refund, depending on your preference.
4. Non-Returnable Items: For the safety and wellbeing of all our customers, certain
items are non-returnable due to sanitary reasons. These include, but are not limited to,
personal care products, cosmetics, intimate apparel, and any products that come into
direct contact with the skin or body. Please review the product descriptions carefully
before making a purchase.
5. Refunds Processing: Once your return is received and inspected, we will send you
an email to notify you of the approval or rejection of your refund. If approved, the refund
will be processed to your original method of payment within 7 days. Please note that
shipping fees are non-refundable, and any return shipping costs will be the
responsibility of the customer.
6. How to Initiate a Return: If you believe your return meets the eligibility criteria
mentioned above, please contact our customer support team on our "Contact Us" page.
Our representatives will guide you through the return process and provide further
assistance.
7. Packaging Your Return: When returning an eligible item, please ensure it is
securely packaged to avoid damage during transit. We recommend using a trackable
shipping service for your return to ensure its safe arrival.
8. Exchanges: As we do not accept returns for opened items due to sanitary reasons,
we cannot process exchanges for such products. If you received a damaged, defective,
or incorrect item, please follow the instructions under sections 2 and 3 for resolution.
At Stubbs & stallion, we value your trust and aim to provide you with the best service possible.
If you have any questions or concerns about our Refunds & Returns Policy, please feel
free to reach out to our customer support team. Thank you for shopping with us!
Stubbs & stallion Team